Your new resident in room 8
has a story worth knowing.
We ask the family. We ask the nurse. Then we write it all into one document your whole team can actually use.
Every admission needs Standard 1 documentation now. Your nurses know that. But a proper life-story intake takes the better part of an hour, and that hour doesn't exist on an admission day. So it gets a rushed paragraph, or it gets skipped.
Every person has a past
Written by the people who know them best.
Standard 1 compliance is mandatory. Since November 2025, assessors must see real person-centred care — not just a paper trail. Carifile gives you the evidence.
The requirement is real.
The capacity isn't.
Standard 1 isn't optional. Every admission needs compliant documentation — but shift changeovers and new admissions keep pushing it to the bottom of the pile.
That's 63,000 people a year moving into a new facility. Each one deserves someone to write down who they are.
Two hours of admin before a nurse can sit down. The life-story form doesn't stand a chance.
More than half your Star Rating comes from how well you know your residents. These documents are part of that.
Three steps. One document. We keep nothing.
The family writes their side. Your nurse writes theirs. We combine them and send you one document — then delete everything.
Family & team share
The family writes their side. Your nurse writes theirs.
We write it up
We combine them into one document.
You get the PDF
You get a PDF. We delete everything.
"The era of ticking boxes and maintaining a paper trail is over. Assessors now look for evidence of real outcomes for residents — not just evidence of processes."Barton Care, March 2026 — on the Strengthened Aged Care Quality Standards
We don't keep anything. Not a single file.
When we're done, we're done. Health records are protected under Australian law, and ours get deleted the moment we send your document.
Resident health information is sensitive. We handle it under Australia's Privacy Act 1988.
Assessors can see exactly what they need. No scrambling.
Once it's delivered, we delete it. We never store health records.
Want to see one?
We'll make your first three profiles for free. No commitment.
Staff portal
You send families a link. They fill it in at home. It lands in your dashboard.
Open the portal